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Brexit

After 31 December 2020 we will no longer add 20% VAT to orders from customers in the EU. EU customers may have to pay import VAT and customs charges in their own countries. Unfortunately we cannot advise on local taxes.

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Delivery times
There is a significant impact on delivery worldwide: Royal Mail International Incident Bulletin
International delivery times are still taking longer than normal.
If an order does not arrive as quickly expected we encourage you to be patient, everything is getting through, just slowly.
If you need items urgently please contact us and we will try and help.

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Covid-19
We are currently open as normal. We would like to reassure all our customers that we will, as far as possible, be delivering our services normally. At the same time we are taking all necessary precautions to protect staff and any individuals who would normally come into personal contact with others.

Delivery times have been significantly affected both in the UK and worldwide. If you need items urgently please contact us and we will try and help.

  • Some international items are taking 2-4 weeks which is twice as long as normal to arrive.
  • Some UK items are taking up to 2 weeks to arrive when normally they should arrive next day.
  • We would ask that you remain patient and wait a little longer.

We are currently open as normal despite the world health problem. We would like to reassure all our customers that we will, as far as possible, be delivering our services as normally as possible.

At the same time we are taking all necessary precautions to protect staff and any individuals who would normally come into personal contact with others.

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Christmas Break 2020-2021

Our website will be open and receiving orders as normal over the Christmas period. Our website will be closed from 23.00 GMT on Thursday 31 December 2020 for 24 hours while we make the changes required as the UK ends the Brexit transition period.

Over the Christmas and New Year period we will not dispatch orders between 23-28 December 2020 and 1-3 January 2021.

Orders with payments received after 1pm on 22nd December will be despatched from 29th December.

Shipping delays for after temporary closure

Orders received during closure will have priority for shipping between 29th December 2020-8th January 2021. Orders received from 29th December 2020 may not be sent immediately but we aim to dispatch them as soon as we can. Please contact us if your order is urgent, we will try and help.