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We will be closed from 20th May until 3rd June though our website will still be accepting orders. Orders accepted during closure will be shipped as soon as possible. Please do contact us in advance if your order is urgent, we may be able to help. However, we are extremely busy and cannot always guarantee this.

Please be aware that you may have to pay import duties, local VAT and processing fees.

We are particularly busy with orders at the moment, some are taking up to 15 working days (3 weeks) to dispatch. We are working hard to overcome this, if your order is urgent please contact us.

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  • Due to various reasons, the Royal Mail service to several countries has been suspended. If you wish to use this service, please contact us.

  • Brexit, C-19 and high volume of orders/shipments may cause delivery delays. Currently 1-10 working days to despatch.

  • Further delays may occur during the high season, especially from mid-November to early January.

  • Please be aware that customers have to pay import duties/taxes and processing fees in their own countries.

  • All prices are fixed and will not be changed on Black Friday, Christmas & New Year.

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Brexit

After 31 December 2020 we will no longer add 20% VAT to orders from customers in the EU. EU customers may have to pay import VAT and customs charges in their own countries. Unfortunately we cannot advise on local taxes.

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Delivery times
There is a significant impact on delivery worldwide: Royal Mail International Incident Bulletin
International delivery times are still taking longer than normal.
If an order does not arrive as quickly expected we encourage you to be patient, everything is getting through, just slowly.
If you need items urgently please contact us and we will try and help.

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Covid-19
We are currently open as normal. We would like to reassure all our customers that we will, as far as possible, be delivering our services normally. At the same time we are taking all necessary precautions to protect staff and any individuals who would normally come into personal contact with others.

Delivery times have been significantly affected both in the UK and worldwide. If you need items urgently please contact us and we will try and help.

  • Some international items are taking 2-4 weeks which is twice as long as normal to arrive.
  • Some UK items are taking up to 2 weeks to arrive when normally they should arrive next day.
  • We would ask that you remain patient and wait a little longer.

We are currently open as normal despite the world health problem. We would like to reassure all our customers that we will, as far as possible, be delivering our services as normally as possible.

At the same time we are taking all necessary precautions to protect staff and any individuals who would normally come into personal contact with others.

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Christmas Break 2020-2021

Our website will be open and receiving orders as normal over the Christmas period. Our website will be closed from 23.00 GMT on Thursday 31 December 2020 for 24 hours while we make the changes required as the UK ends the Brexit transition period.

Over the Christmas and New Year period we will not dispatch orders between 23-28 December 2020 and 1-3 January 2021.

Orders with payments received after 1pm on 22nd December will be despatched from 29th December.

Shipping delays for after temporary closure

Orders received during closure will have priority for shipping between 29th December 2020-8th January 2021. Orders received from 29th December 2020 may not be sent immediately but we aim to dispatch them as soon as we can. Please contact us if your order is urgent, we will try and help.