Christmas Break

Our website will be open and receiving orders as normal over the Christmas period. Our website will be closed from 23.00 GMT on Thursday 31 December 2020 for 24 hours while we make the changes required as the UK ends the Brexit transition period.

Over the Christmas and New Year period we will not dispatch orders from 24th December 2020 until 3rd January 2021.

Orders with payments received after 1pm on 23rd December will be despatched from 4th January.

Shipping delays for after temporary closure

Orders received during closure will have priority for shipping between 4th-8th January. Orders received from 4th January may not be sent immediately but we aim to dispatch them as soon as we can. Please contact us if your order is urgent, we will try and help.

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Brexit

After 31 December 2020 we will no longer add 20% VAT to orders from customers in the EU. EU customers may have to pay import VAT and customs charges in their own countries. Unfortunately we cannot advise on local taxes.

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Covid-19
We are currently open as normal. We would like to reassure all our customers that we will, as far as possible, be delivering our services normally. At the same time we are taking all necessary precautions to protect staff and any individuals who would normally come into personal contact with others.


Delivery times
There is a significant impact on delivery worldwide: Royal Mail International Incident Bulletin

International delivery times are still taking longer than normal.
If an order does not arrive as quickly expected we encourage you to be patient, everything is getting through, just slowly.
If you need items urgently please contact us and we will try and help.

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