Please first contact us if you need to return any items.


  • e-mail:

  • TEL: +44 (0) 1932786501

Please ensure the products are properly packed, protected and insured during shipment, you are responsible for any damage or loss in transit.

If we do not receive an item it is not possible to make a refund so we recommend use of a tracked & signed shipping service.

Return address:

FEL Communications Ltd.
31 Maryland Way
TW16 6HN

Refunds will not be given if the items are not in perfect condition.

Items supplied correctly in accordance with your order may be subject to carriage and handling charges.